Card Payment Data Security and Policy

Last Updated: May 2025

At Diaz Tree Service LLC, we understand the importance of protecting your financial information. This policy outlines how we handle card payments securely and transparently to give you peace of mind during every transaction.

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1. Secure Payment Processing

All card payments are processed through PCI-compliant payment gateways. We do not store full card numbers or sensitive financial details on our servers under any circumstances.

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2. Accepted Payment Methods

We accept the following card types and platforms:

• Visa

• MasterCard

• American Express

• Discover

• Online payment platforms

A 3% service charge is applied to all card transactions. This fee covers the cost incurred from third-party point-of-sale (POS) systems and will be clearly displayed prior to payment.

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3. Invoicing and Receipts

After completion of the service, you will receive an invoice either via email or in person. If you choose to pay by card, a digital receipt will be issued immediately upon successful processing of your transaction.

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4. Fraud Prevention

To help prevent fraud:

• We reserve the right to pause services or refund transactions that appear suspicious or are reported as unauthorized.

• You should report any unauthorized charges immediately by calling (850) 273-9584 or emailing rauldiazlopez798@gmail.com.

Transactions under review may require identity or cardholder verification before proceeding.

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5. Your Responsibilities

To ensure secure and accurate processing, clients are responsible for:

• Using a card authorized for the full transaction amount.

• Reviewing the invoice in full before making a payment.

• Notifying us of any payment issues or disputes within 7 days of the transaction date.